Frequently Asked Questions
Everything you need to know about our authentic Lucknowi Chikankari
Are your products authentically handcrafted?
Yes, every garment at Hayat's Lucknowi is meticulously hand-embroidered by skilled artisans in Lucknow, preserving the centuries-old tradition of Chikankari.
How should I care for my Chikankari outfit?
To maintain the delicate hand-embroidery, we recommend dry cleaning for the first wash. Subsequently, gentle hand washing in cold water with mild detergent is advised.
What are your shipping timelines?
Orders are typically processed within 2-3 business days. Domestic shipping within India takes 5-7 days, while international shipping takes approximately 10-15 business days.
Do you offer customization or made-to-order services?
Currently, we offer a wide range of standard sizes. However, for specific bulk requirements or minor alterations, you can contact our support team via WhatsApp.
What is your return and exchange policy?
We accept returns and exchanges within 7 days of delivery, provided the tags are intact and the garment is unworn. Please note that sale items are final sale.
How do I know my correct size?
We provide a detailed size chart on every product page. Since our garments are handcrafted, we recommend choosing a size that provides a slightly relaxed fit for maximum comfort.