Returns & Exchanges
At Hayat's Lucknowi, we strive to ensure your handcrafted Chikankari garments meet your expectations. If you are not completely satisfied, we offer a seamless return and exchange process within 7 days of delivery.
Initiate Request
Log in to your account and navigate to the 'My Orders' section to select the item you wish to return or exchange.
Quality Inspection
Ensure the garment is unworn, unwashed, and retains all original tags and packaging for a successful inspection.
Schedule Pickup
Once your request is approved, our courier partner will arrive at your doorstep within 48 hours to collect the package.
Refund or Exchange
After we receive and verify the product, we will process your refund to the original payment method or ship your replacement item.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing